These Terms and Conditions govern your access to and use of this website,
products, services, and content operated by [Brand Name] ("we", "us", "our").
By accessing this website or purchasing any product or service, you agree to be
bound by these Terms. If you do not agree, please do not use the website or services.
1. Introduction
Welcome to Plotweaver. This Privacy Policy explains how Plotweaver Inc. ("Plotweaver," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website, use our unified voice AI platform, APIs, SDKs, or any related services (collectively, the "Services").
We respect your privacy and are committed to protecting it through our compliance with this policy. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services.
2. Information We Collect
We collect several types of information from and about users of our Services, including:
Information You Provide to Us
Account Information: When you create an account, we collect your name, email address, password, company name (if applicable), and role (e.g., Writer, Filmmaker, Developer).
Payment Information: If you purchase a subscription or use paid API services, our third- party payment processors collect your payment method information (e.g., credit card number) and billing address. We do not store full credit card numbers.
User Content: Manuscripts, video files, audio files, screenplays, and live event audio that you upload, process, or generate using our Services.
Voice Cloning Data: If you use our voice cloning features, we collect the audio samples you provide and any required consent documentation.
Communications: Records and copies of your correspondence (including email addresses), if you contact us for support or other inquiries.
Information We Collect Automatically
Usage Details: Details of your visits to our Services, including traffic data, location data, logs, Language Output Minutes (LOM) consumed, API request logs, and other communication data and the resources that you access and use.
Device Information: Information about your computer, mobile device, and internet connection, including your IP address, operating system, and browser type.
Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities across third-party websites or other online services.
3. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To provide, maintain, and improve our Services, including our core AI models.
- To process your transactions and manage your account, including billing and usage tracking.
- To provide customer support and respond to your inquiries.
- To communicate with you about your account, updates to our Services, and promotional offers (you can opt-out of promotional communications).
- To ensure the security and integrity of our Services, prevent fraud, and enforce our Terms of Service.
- To comply with legal obligations and regulatory requirements.
4. Voice and Audio Data Specifics
Given the nature of our platform, we handle specific types of content data carefully:
Training AI Models: Plotweaver does not use your proprietary content (manuscripts, scripts, unreleased films) to train our foundational models unless you explicitly opt-in. We may use anonymized usage telemetry to improve system performance.
Voice Cloning: Voice samples provided for cloning are strictly used to create the specific synthetic voice model for your account. We require you to have the necessary rights and consents from the individual whose voice is being cloned. We do not share your custom voice models with other users.
6. Data Security and Retention
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Plotweaver is SOC 2 Type I certified and adheres to industry best practices for data encryption in transit and at rest.
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. User content generated on the platform is retained as long as your account is active, unless you manually delete it.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you.
- The right to request the correction of inaccurate personal information.
- The right to request the deletion of your personal information (often referred to as the "right to be forgotten").
- The right to restrict or object to our processing of your personal information.
- The right to data portability.
To exercise these rights, please contact us at privacy@plotweaver.com.
8. International Data Transfers
Plotweaver is a global platform. Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. By using our Services, you consent to this transfer.
9. Contact Us
If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us at:
Email: legal@plotweaver.com
Business Name: [Plotweaver]
Mailing Address: Plotweaver Inc. 85 Great Portland Street, London W1W 7LT, England